Get Over It, Already

trump-cover-final

“Thousands Across the U. S. Protest Trump Victory”.  USA Today, November 10, 2016.

“Not My President, Thousands Say”, Washington Post, November 10, 2016

“Campuses Confront Hostile Acts Against Minorities After Donald Trump’s Election”, New York Times, November 10, 2016.   (An article about how some Trump supporters are targeting minorities with hate crimes.)

I’ve rarely blogged here about political themes or issues (a notable exception:  Last year when Trump slandered John McCain’s military service.   I’m a retired Army Officer and that was too much.)

I’m also an unabashed Democrat and supporter of Hillary Clinton.  I’m fiscally conservative – too often liberals and Democrats think government is the solution to every societal problem, and they implement new taxes or programs without thought about the negative effect of higher taxes on rents, housing prices and middle/low income wage earners.

But the election is over.   Hillary Clinton won the popular vote.  More voters felt she was the best choice for President.   But, under the Constitution and the Electoral College, Donald Trump won the presidency.  To the protestors and the Trump-supporter-hate-crime-perpetrators I say “Get Over It”.

To the protestors, I say:  did you vote?  Where were you over the last 6 months?  Why didn’t you work on registering voters and getting out the vote before Tuesday November 8th rather than taking to the streets in virtually fruitless protests afterwards?  Get involved in your government, your public safety and in politics starting today so you can really effect the change you want.

I could, like the protestors, write and scream about all the regressive laws and consequences which will take place over the next two years:  repeal (rather than fixing) Obamacare, actions against immigrants (although, frankly, Obama deported more illegal immigrants than any prior President), backing away from climate change and environmental protection, and so forth.

But, to be honest, Donald Trump will be President and we all need to concentrate on common ground – on all the work that needs to be done to improve the safety, quality of life and economy of the United States.

City InfrastructureHere are some examples of such common ground:

  • Infrastructure. Both Clinton and Trump correctly proposed massive increases in spending on roads, bridges, utilities and other infrastructure.   Let’s get together and do it.
  • Cybersecurity.  The Obama Administration has made great strides toward improving our cyber warfare and defense capabilities, and we need to do more.  In particular, we need to protect our local and state governments, our financial institutions, our defense industries from the potential of a devastating cyberattack.  Let’s get together and do it.
  • Veterans. It is a serendipitous coincidence that I publish this post on Veterans’ Day, 2016.  The terrible and stupid Iraq war perpetrated by the Bush-Cheney administration has resulted in hundreds of thousands of mentally- and physically-injured veterans.  The Obama Administration has started to correct the awful way the VA Healthcare system has treated veterans, but we must do more.  I support a son-in-law – a Marine with 100% disability – by buying him food and helping him with rent and care for his PTSD because his military disability pay and care is simply not sufficient for him to live in Seattle.  But many veterans don’t have anyone to help them and end up homeless and wandering the street, causing problems for our police and paramedics and emergency rooms.  For example, the Seattle Police Department alone has 10,000 encounters a year with people in crisis on the streets, many of them veterans.  Let’s get together and fix this.
  • Mental health and Opioid Addiction. Just as with veterans’ care, many people have mental health issues and/or are addicted to heroin, methamphetamine and other drugs.  Up to 60% of the calls a Seattle police officer handles are people in crisis.  This must be addressed and it is a bi-partisan issue.   Republican Ohio Senator Rob Portman has made addressing opioid addiction a centerpiece of his campaign and his legislative agenda.  Let’s get together and do it.
  • FirstNet and support of our First Responders. I joined the First Responder Network Authority because I fervently believe in its mission to build a nationwide wireless network for public safety and our first responders.   FirstNet was created by both Republicans and Democrats in bipartisan legislation passed in 2012.  That legislation funded FirstNet with $7 billion from sale of spectrum to commercial carriers, and that same sale provided $35 billion or more to reduce the deficit.  FirstNet will give first responders – indeed all public safety responders – the technology and tools they need to deal with many of the issues listed above, as well as crime, wildfires and emergency medical care.  Let’s get together and do it.

iot-internet-unfollow-coffee-machine

  • Internet of Things (IoT).
    Many if not most of our electronics and gadgets will become part of the Internet of Things, perhaps 25 billion devices by 2020.  Smart light bulbs, thermostats, DVD players and video cameras are just the start. Utilities will connect every water and gas and electric meter, transformers, valves and the rest of their infrastructure.  Industry is creating whole manufacturing plants with every device connected.  But IoT is a huge security risk, as shown by the Mirai IoT botnet attack of September 20th.  IoT poses both great potential and risk for our society, and, frankly, the IoT needs to be regulated and secured as well as deployed.  Let’s get together and do it.
  • The march of technology and loss of jobs. Much Presidential campaign rhetoric talked about the loss of jobs to China or Mexico.  But, frankly, only 12% of the 5 million factory jobs the United States lost since 2000 have been lost to trade.  A whopping 88% of the job loss is attributable to automation and robotics!  Indeed, U.S. manufacturing output increased by 18% between 2006 and 2016, while the number of jobs decreased.  The issue we need to address is finding living wage jobs which can co-exist with the never-ending march of technology and automation.  Let’s get together and do it.

obamasnumbers-2016-q2_4

I agree, there is a time to protest, and I’m certain I will be in the streets at some point in the next two years.

But I’m also going to roll up my sleeves, find common ground on the issues I’ve listed above, and work to continue the improvements in the economy, quality of life, technology, infrastructure and public safety which have happened in the years since the beginning of the Great Recession (graphic at right).

I encourage you to join with me.

Let’s get together and do it.

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Filed under cybersecurity, economy, elections, Fedgov, FirstNet, government, government operations, Internet of Things, Uncategorized

Why I’m Joining FirstNet

FirstNetOn August 8, 2016, I’ll become an employee of the First Responder Network Authority – FirstNet.  FirstNet is the federal government agency charged by Congress in 2012 to build a 4th Generation LTE wireless network nationwide with priority for those who respond to public safety incidents and disasters.   I’ve sometimes called this mission “smart phones and tablet computers for cops and firefighters”.

“The federal government” conjures visions of vast unfeeling bureaucracy, giant buildings with endless cubicles, and waste of taxpayer money.   Perhaps some federal agencies are like that. But also consider this:  federal government employees are National Park Rangers, NASA scientists and astronauts, people who efficiently deliver the mail, serve in our Coast Guard and other armed services, and fight the wild fires which ravage National Forests.   And some agencies are very innovative, like the United States Digital Service and the lean startup 18F.

FirstNet is such an agency.

It is relatively new.  It has a solid focused mission to support the safety of 324 million Americans through wireless technology. It has taken an innovative approach to finding a private company partner to build the network which might be worth $100 billion over 25 years.

Is FirstNet Stalled? Not Any  More!

Is FirstNet Stalled? Not Any More!

FirstNet has had its struggles.  I’ve been one of its most public critics.   I’ve blogged “Is FirstNet Stalled” in February, 2015, at which time three years had passed with little progress and about FirstNet’s Scandal and Resurrection in 2014.   I’ve suggested FirstNet might become the next healthcare.gov when it appeared to be mired in federal bureaucracy outside its control.

But I’ve also been supportive of the times FirstNet has taken bold, innovative action, such as the appointment of Sue Swenson as Chair of the Board and T J Kennedy as President.   I’ve made numerous suggestions of how FirstNet might significantly improve response to public safety incidents such using voice technologies like Amazon Echo, improving transportation (“The Internet of Speeding, Parking Things”) and improving the safety of first responders (“The Internet of First Responder Things”).

FirstNet has now charted and is following the road to a complete success.   With at least three bidders to build our network, and support from major telecommunications companies with extensive existing networks, FirstNet might be a reality in 2018.

In fact, the most significant issue FirstNet probably faces is getting agencies to adopt and use the new network.   Many large agencies are cautiously supportive today, but rightly want FirstNet and its vendor partner to “show us the beef” – a solid working network with coverage equal to or better than existing networks, and a cost equal to or less than existing networks, with an array of new features and functionality (see my blog here for what that “array” might be).

And that is why I’m coming on board: to help FirstNet build a set of services and functions which public safety agencies need, and to convince those agencies to come on board.

I’ve seen the mess created when thousands of agencies each build their own voice radio networks, and then have to make them interoperate.  With FirstNet, we can build a nationwide data and cellular network from the beginning, and with every agency on board, have solid interoperability.   We can have firefighters from multiple agencies rushing to the scene of a major urban fire or huge wildfire, and see their actions coordinated with situational awareness and mapping.  We can have dozens of law enforcement agencies – local, state, federal, tribal – cooperate on investigations or raids on drug smugglers and terrorists, all using common apps.   We will find paramedics interacting with hospitals and private physicians and healthcare records to deliver top-quality urgent care in remote locations.

That is IF FirstNet offers innovative features and apps, and IF agencies sign up to use it.

Innovation

Innovation

We’ve seen multiple waves of innovation which have vastly changed our personal and public lives:

  • The telephone
  • Radio
  • Television
  • The Personal Computer
  • The Internet
  • The World Wide Web
  • Smart phones and apps
  • Tablet computers

I want to help add “FirstNet” to that list.

FirstNet has received a lot of Presidential and Congressional support.   More importantly, it was born from the support of thousands of public safety agencies through their successful effort to see wireless spectrum (the “D” Block) allocated for first responder use.   Hundreds of thousands of stakeholders in 55 states and territories have attended a lot of meetings and heard a lot of discussion about the potential of a nationwide public safety wireless broadband network.

For the sake of the nation, for the sake of first responders and all responders, FirstNet damned well better deliver on its promises.

I’m joining FirstNet to help it do just that.

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Filed under FirstNet, future of technology, wireless

The Dallas Divide: A Problem Technology and FirstNet Can’t Fix

I have long been an advocate for using technology to improve government and governing, and in particular for advancing law enforcement.   I’ve been a long-time supporter of building a nationwide public safety wireless broadband network – a network for priority use by first responders for their cell phones, body-worn video, tablet computers and sensors. And we are seeing that network come to fruition in FirstNet.

But there are some problems technology and FirstNet can’t fix.   Specifically, technology can’t repair the divide between law enforcement and the black community, underscored by the events in Dallas, Baton Rouge and Minnesota.

You-Tube-Post-Hour

In fact, technology probably exacerbates those divisions, as smart phone video of officer-involved shootings and use of force goes viral on social media, which itself is another feature of modern society made possible by technologies such as the Internet and the Web.

As an “old white guy” I certainly have no special expertise on police-community relations and how to repair or improve them.   But I can cite some innovations which many communities could adopt:

  • Community-police academies. The Seattle Police Department and many other major urban departments have such training, which helps educate non-law-enforcement people as to how their police and sheriff’s departments operate.   Of course people have to actually sign up for these courses, and then attend them.   And often they are operated at night, at times when people may be busy with family or work.
  • Ride-alongs. Most departments have a ride-along program, where a citizen can ride along with a police officer and see law enforcement “in action”.   Trust me – too often it is fairly boring, but can be punctuated with moments of terror.
  • Police situation simulators. Karen Johnson of the Black Alliance of Thurston County and Austin Jenkins of National Public Radio’s KUOW (University of Washington) put themselves into such a simulator recently.   They faced real-life situations similar to those cops find themselves handling, with some surprising results.
  • Better police training. Ron Sims was the longest-serving Executive (Mayor) of King County (Seattle). He was the Deputy Director of the federal Department of Housing and Urban Development.  He lives in one of the wealthiest neighborhoods in Seattle, Mount Baker.  Yet he’s been pulled over, while driving, by cops 8 times.   He’s 68.  He’s African American.  Apparently he’s “driving while black”. How many of you reading this blog posts have been pulled over 8 times?
  • dallas-police-protecting

    A Dallas Police Officer protects Protesters

    Guardian, not warrior, mentality. Sue Rahr, former King County Sheriff and now director of the Washington State Criminal Justice Training Center, advocates for this change in culture and attitudes by police agencies and officers.  Certainly the behavior of Dallas Police Officers during the recent sniper attack, putting themselves in harm’s way to protect the Black Lives matter protesters, is the highest exemplar of this change in attitude.

  • Better police training. Many departments, including Seattle Police, are training hard with de-escalation training and crisis intervention programs.   Crisis intervention is phenomenal, as it seeks to have police officers support the mentally ill, homeless and others in crisis by getting them the services they need rather than taking them to jail or a mental health ward.  Seattle Police, in fact, are working with Code for America to develop a new app to make crisis intervention data available to police officers on smart phones and tablet computers.
  • Open up the data. The Obama Administration launched a police data initiative, which 53 cities covering 41 million people have joined.   The open data portal is powered by Socrata, a Seattle technology firm.   Amazingly, the Dallas Police Department has been one of the most forthright in opening up its data, publishing datasets on use of force and officer involved shootings, something most other departments have failed to do.  Code for America publishes a report card on which police departments have released which datasets.   The Police Foundation has pushed departments to go beyond the White House initiative in being transparent in their actions and operations.
  • President Obama’s Task Force on 21st Century Policing.   This Commission, headed by Charles Ramsey, former Chief of Police in Washington, D.C. and then Philadelphia, made a number of recommendations to improve police-community relations.  I was honored to present some recommendations to the task force which were adopted in its final report.
seahawks-parade-crowd

The Seattle Seahawks Superbowl Victory Parade, 2014, which cell networks where jammed – one reason we need FirstNet

Technology and FirstNet have significant roles to play as well.  Many of the innovations above rely upon technology such as open data platforms, apps, and training simulations.   Body-worn video, in-car video and similar technologies to record how police operate will build community trust.   FirstNet is extraordinarily important to providing real-time two-way wireless communications for not only police and other first responders, but anyone who responds to public safety issues – transportation, public works, utilities, non-profits like the Red Cross and even teachers who are often “first responders” to incidents in their schools.

All of these innovations are cool and important.  But, ultimately, it is not technology which will bring law enforcement and the black community back into balance.  It is cops getting out of their cars and talking to people in cafes and barber shops and on the streets.    It is one community meeting after another where police officers and commanders show up to hear the real problems facing real people and modify their tactics to help.

We cannot rely on police departments and sheriff’s department for all of our public safety needs.  Keeping the community safe from those who prey upon us is, ultimately, everyone’s responsibility.

Police officers are also citizens, and need to think like citizens, not as warriors.   But also, perhaps every member of our communities needs to become a police officer, or at least put themselves in the shoes of cops.

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Filed under Code for America, community technology, Law Enforcement, open data, Seattle Police

Tough Day in Dallas and Seattle

This is a message I sent to the women and men of the Seattle Police Department’s information technology unit today, Friday, July 8, 2016:

dallas-police-shooting

(Photo by Ting Shen, AP/The Dallas Morning News)

“Today is a difficult day for those of us working in law enforcement.   We acutely feel the pain of the police officers, civilians and families of the Dallas Police Department.   We work closely with our own uniformed officers and can’t help but share their worry and concern as they go about their jobs today.

“You all are proud of the work you do supporting the Seattle Police Department.   I’ve seen that pride manifest itself in many ways, in what you say and what you do.   Indeed, a primary reason I accepted the job as SPD’s interim Chief Information Officer was because of the satisfaction of knowing the work we do helps keep the 650,000 people of the City of Seattle safe and improves their quality of life.

“Thank you for continuing to adapt and apply technology to the work of the Seattle Police Department, supporting its officers and civilians and, indeed, those 650,000 people who live in our City.  We will redouble our efforts to make that technology rock solid, to streamline it, and to adopt new technologies to improve the safety of our citizens – and our officers.

“It is extraordinarily important work, and I’m proud of it.

“And you.”

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Filed under employees, Law Enforcement, Seattle Police

Why would anyone buy FirstNet?

firstnet-rfpOn May 31st the First Responder Network Authority – FirstNet – accepted proposals from private companies to build its nationwide public safety wireless LTE network.   We don’t know how exactly many companies or groups of companies submitted proposals (although today Rivada announced a number of its partners who have together submitted one bid).   We do know FirstNet has been quite public in its process and wants a “vendor partner” who will develop and deploy its nationwide network with a lifespan of 25 years and an estimated value of $100 billion.

But why would any police department or fire department or transportation authority or electric utility or other agency which responds to public safety incidents ever “buy” and use FirstNet?

Almost every agency involved with the protection of the safety of the public – first responders but also utilities and transportation and public works and others – already uses a wireless LTE network for its field workers.   T-Mobile, Sprint, Verizon, AT&T and others have robust networks which are getting better every day.

Why would an agency switch from a proven network provider to a network provided by an untested partner of a federal government agency?

Here are some good reasons, if FirstNet and its contracted vendor can make them happen:

  1. Public safety partners. FirstNet talks a lot about its industry or vendor partner.   FirstNet needs to speak about and model its partnership with public safety agencies too.  Responder agencies can and do buy services as a “customer” from many carriers.   And, frankly, the commercial services are quite good.   To be competitive FirstNet – and whoever gets its contract – need to build a model where its “partner” responder agencies have a lot of input and control over its products.
  2. A great vendor partner. Generally public safety agencies have a love-hate relationship with their telecommunications carrier.  Each agency can enumerate a set of concerns and issues with their provider.  FirstNet will almost completely rely upon the winner of its RFP to provide service to its public safety partners (customers).   Indeed, if it weren’t for item #1 – the need for a true “partnership” with public safety agencies – FirstNet might devolve into a simple contract administration bureau.    FirstNet must choose a vendor which can rapidly deploy the network, make it robust, and provide superior, turn-on-a-dime, service superior to the existing carriers.
  3. Public Safety users. FirstNet must be broad – embrace a “big tent” – in its definition of public safety responders.   Clearly many governmental and non-government agencies have public safety responsibilities and should be able to use FirstNet, at least part time:  transportation, transit, public works, elected officials, emergency management, water/electric/wastewater utilities and more.  Furthermore many individuals volunteer their time for search-and-rescue, firefighting, paramedic, and other public safety functions, and need some access to FirstNet.   Even the media (TV, radio, newspapers, etc.) have a public safety/information responsibility during daily incidents and disasters.
  4. Commercial and consumer service conflicts. A broad definition of an allowable user as defined in paragraph 3 above would take customers away from the commercial carriers, which was not the intent of Congress.  So FirstNet and its vendor must devise some way of “deputizing” users.    For example, when a citizen transforms from a consumer to a volunteer firefighter, their personal device must be “deputizable” to become a FirstNet device, transitioning from the citizen’s commercial carrier to the FirstNet-authorized service befitting a public safety responder.    Indeed, when a teacher is in a classroom and her school goes into lockdown for any reason, that teacher can become a “first responder” and should become a FirstNet user able to communicate to responding law enforcement officers.

    Managing FirstNet Priority

    Managing FirstNet Priority

  5. Priority. Priority for first responders is often cited as THE significant advantage of FirstNet.  Traditionally priority service has not been available from commercial carriers.  However both Verizon and AT&T are offering or planning to offer such service.  FirstNet’s priority service must be clearly superior.
  6. Local control. In the past, “local control” has meant local control of priority – having an incident commander able to designate which users or devices or applications have network priority.  We’ve come to recognize that LTE has considerable inherent mechanisms for this, which do not need much manual intervention.  Most local control of priority can be handled during provisioning.  The federal Department of Commerce’s Public Safety Communications Research (PSCR) group and FirstNet are well down the road of developing mechanisms for such local control and they need to be implemented.
  7. Local control of deployment and expansion. Public safety agencies have little control over the deployment and expansion plans of commercial carriers.   Occasionally an agency will say to a carrier “we really need another cell site here” or “please don’t do maintenance and bring the network down at 2:00 AM Sunday morning as the bars are closing”.  FirstNet, however should offer much better local control over network deployment and expansion.  FirstNet – or its state partners – might have public processes and even workshops and conferences where regions can specify their priorities for expanding coverage, or adding applications or improving capabilities such as those listed below.  Such “local control” will be the truest and best demonstration that this network is, indeed “public safety’s network”.
  8. Deployables.
    An LTE Site Deployable on a Trailer (Nokia Corporation)

    An LTE Site Deployable on a Trailer (Nokia Corporation)

    It is not feasible to deploy cell towers across an entire large state or geography, particularly if most of that geography is national forest or desert.  Yet communications are really important in the first hours of a disaster or emergency like a wildfire.   In 2014 three firefighters died during the initial attack on an emerging wildfire in the state of Washington. FirstNet could be much more dynamic than commercial carriers in rapid deployment of cell sites during such an event.  PSCR is researching small fleets of unhumaned aerial vehicles (UAV) containing such sites which could be quickly launched after a wildfire or landslide or other disaster occurs.  Other solutions might include cell sites on fire apparatus, back-packable sites, cell sites on trucks and so forth.   This demonstrated ability to rapidly deploy would hasten adoption of FirstNet by local agencies.

  9. Voice.    Any cellular network offers cellular telephone calling – one person calling another.  FirstNet needs to offer a wider range of voice calling apps for responders.   One such capability is push-to-talk – where a single user can push a single button and communicate with a whole police department or fire department, and dispatchers can use the same capability to broadcast to an entire precinct of patrol officers.  Another capability is “direct mode” where one device can talk to others nearby without the need to communicate through a cell phone tower (which may be destroyed by a natural disaster).  PSCR is actively working on such capabilities.
  10. Private “channels” for user groups. Channels would allow, for example, tribal police departments across a state or the nation to communicate (voice, video, text, email etc.) with each other privately.  There really no comparable communications mechanism available today, as each county or department has its own land-mobile radio network and it is hard to interoperate across large geographies.    Private channels could be used by elected officials across a region to communicate securely during a disaster, tribal gambling agents at multiple casinos to talk about emerging enforcement issues, or multiple fire departments from a wide region, all responding to a wildland fire, to communicate with each other and air support.

    PSCR's Mobile Architecture

    PSCR’s Mobile Architecture

  11. Provisioning. Every agency has people who buy stuff.   FirstNet and its contracted vendor need to make it easy to buy it stuff – tablet computers, smart phones, traffic ticketing devices, body-worn video cameras and more.   But FirstNet can also bring additional capability to this process.   A police department, for example, will want its Samsung S7 smartphones configured with a certain set of free commercial apps (Google maps), its own vendor apps (computer-aided dispatch), perhaps local apps (crisis intervention app or wanted/warrants app) and a mobile device management system (for example: Airwatch, Mobileiron, Intune).   A police department will also want encryption, VPN, advanced authentication (FBI CJIS policy).   If FirstNet and its vendor can offer a quick and simple configuration tool to ship devices to each department pre-configured, it would be a significant advantage to the using agency.  PSCR is actively working on a mobile device architecture which would enable these capabilities.
  12. Provisioning roles. FirstNet should be planning to allow responder agencies to specify certain roles for users, applications and devices.  For example a police officer might have a role of “patrol officer” and be carrying a device with the role “body-worn video camera” using an application such as “streaming video”.   Police departments should be able to define such roles for all their users, applications and devices.  This provisioning – and the ability to make rapid changes in provisioning (e.g. from police patrol officer to SWAT member) feeds right into the local control of priority specified above.
  13. Fusion center apps.   There are about 70 fusion centers nationwide who collect information to help detect and prevent terrorism, gang activities and other criminal issues.  Fusion centers have trained a cadre of liaisons who feed them information about suspicious activities.  But communications between fusion centers and such liaisons or other agencies can be hard.  A special app or a private channel could significantly improve the functioning of fusion centers be allowing law enforcement and other liaison officers to rapidly and securely send information to the fusion center, and the fusion center to rapidly disseminate intelligence to responders.
  14. Opt-in Plus. FirstNet and its contracted vendor could use (and pay for) sites already owned by local and state governments in order to improve coverage and capacity.   FirstNet could also allow local and state agencies to buy eNodeB’s (cell sites) and similar equipment for deployment on fire apparatus or other areas which need coverage.

    Amazon's Echo

    Amazon’s Echo

  15. Personal assistants, speech-to-text and similar leading edge capabilities. Consumers know and use Siri and Cortana and Amazon’s echo.   FirstNet should provide such capabilities – tailored to public safety’s unique lexicon and need – for using agencies.

There are a whole host of other potential capabilities which would give FirstNet a marketing and service edge on commercial carriers, helping to encourage public safety responder agencies to switch to the FirstNet service.   A few others are:

  • Robust, virtually unbreakable, cybersecurity.
  • ICAM – identity, credentialing and access management to identify the user of the device as well as the device.
  • “Public safety grade” – rock-solid sites, electronics, backhaul able to withstand disasters local and regional – earthquakes and hurricanes and terrorism.
  • High sites or “boomer” sites in rural and remote areas to cover wide swaths of area.
  • 911 calling for FirstNet users, plus also secondary users who are consumers and businesses.
  • Integration with public safety answering points (PSAPs), their emergency service internet protocol networks (ESI Nets).
  • Integration with Next Generation 911.
  • A robust applications store of curated, tested, cyber-secure applications.
  • Certain nationwide apps or capabilities deployed on every responder device, e.g. situational awareness.
  • IoPST – The Internet of Public Safety Things. This is a future network where sensors and cameras and intelligent transportation systems and fire detection and similar interconnected devices send information to responders quickly to help in mitigation of public safety incidents.
  • IoFRT – The Internet of First Responder Things. This is a future network which includes sensors and devices on First Responders or their vehicles or nearby to monitor them and keep them safe as they protect the public.

State and local responsibilities.   “Partnerships” are two-way.   Local and state responder agencies – governmental, non-governmental and private – need to be good partners with FirstNet and its contracted vendor too.   I’ll write more about this in the future, but these using agencies need to, for example:

  1. Standardized applications statewide, e.g. push-to-talk apps or situational awareness/mapping apps, which help to coordinate response from multiple agencies to a single incident or disaster.
  2. Designate knowledgeable officials to work with FirstNet and its contracted vendor to design and deploy the network locally.
  3. Work with FirstNet to help prioritize needs across a region or a state. Such needs might be expanded coverage, apps and app stores, in-building coverage and more.
  4. Insofar as possible, help remove or mitigate local permitting and regulatory processes thereby allowing rapid FirstNet deployment to occur.
  5. Step up and fund user fees and devices for those local and state responders – volunteer firefighters for example – who cannot afford them.
Sue Swenson

Sue Swenson

Sue Swenson, Chair of the FirstNet Board, laid down the challenge to FirstNet staff in a speech at the PSCR Annual Conference on June 7, 2016, in San Diego.   Over the next year, she said, FirstNet needs to plan for the “excellent operation of this network.”  FirstNet “has to be better than any other network in the world today.”

She went on to say FirstNet is “demanded by public safety, shaped by public safety, FirstNet is public safety’s network.”

Amen.

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Filed under deployables, disaster, drones, FirstNet, future of technology, Internet of Things, PSCR

Fearing Government, Fearing Technology: the Ying and Yang

America's Top Fears 2015Americans fear government corruption more than anything else.

More than terrorist attacks, identity theft, running out of money, economic collapse, drunk drivers, police brutality, insects and snakes.   Gee, we fear Government Corruption more than we are afraid of Obamacare and even more than Reptiles.

Government corruption?  In the United States of America?   Our greatest fear?

And that fear trumps any other by a wide margin – 13 percentage points.   Our second greatest fear – Cyberterrorism – isn’t even close.

Well, so says Chapman University’s Wilkinson College of Arts, Humanities, and Social Sciences which recently completed a statistically valid survey of what Americans fear.

Chapman classified all the fears into 10 “fear domains” such as man-made disasters, technology, government, crime, daily life, and so forth.   As a group (or domain), Americans most feared man-made disasters, then technology, then government.  Lowest domains on the “fear scale” are Personal Anxieties, Daily Life and the Judgment of Others.

This makes some sense.  We believe we have much control our personal lives than we do over global issues such as war, disaster, or even the march of technology.  “Daily Life” we as individuals can conquer.  “Cyber terrorism” not so much.

Here are the respondents’ worst fears:

Fear Fear Domain Afraid or Very Afraid
Corruption of Government Officials Government 58.0%
Cyber-terrorism Technology 44.8%
Corporate Tracking of Personal Information Technology 44.6%
Terrorist Attacks Man-Made Disasters 44.4%
Government Tracking of Personal Information Technology 41.4%
Bio-Warfare Man-Made Disasters 40.9%
Identity Theft Crime 39.6%
Economic Collapse Man-Made Disasters 39.2%
Running out of Money in the Future Personal Future 37.4%
Credit Card Fraud Crime 36.9%

 

Many, if not most, of these concerns revolve around technology.  Even a couple of fears classified as “crime” are really technology-based:  identity theft and credit card fraud.

“Fear of technology” is a long-standing and even ancient human dread.   Such fears gave rise to the Luddite movement, when humans smashed power looms creating cloth in the early 19th Century, and many science fiction stories ranging from Frankenstein to the 1927 film Metropolis to the computerphobia of the 1980s (“you’ll never get one of those damned computers on my desk.  I have a secretary with a typewriter.”)

New waves of techno-phobia are now washing our shores, including the fear of robots taking over work and a significant new fear of artificial intelligence (AI).  Even tech heavyweight entrepreneurs such as Elon Musk and Bill Gates have voiced the fear of AI, which, of course, might be the last fear humans ever have, as our future robot overloads decide to do away with the frail, short-lived, human beings who created them.   This concern about AI has caused the White House to hold four workshops around the United States to address the effects of artificial intelligence.  The first one, held in Seattle on May 24, 2016, focused, perhaps not surprisingly, on the effects of AI on government and the legal system.

Tracking Personal Information

Some of these fears interact with other.   Respondents to this survey clearly are concerned about tracking of their personal information by corporations and governments.   Yet many of us willingly “opt in” to this tracking, using store loyalty cards or tagging the faces of our friends and children on sites such as Facebook and Instagram.

Don’t we know that we are willingly building huge corporate databases every time we search for something online or make a credit card purchase?    Every time we tag a friend’s face online we are contributing to vast corporate data store which will be (or perhaps is) being used for facial recognition.  For these reasons, and the advent of apps like FindFace, the Observer recently recommended individuals pull all their photos off the Internet. (if you check out my Facebook page you will see very few photos of family.)

And access to these databases is sold to the highest bidder.   Soon we’ll walk into a restaurant or other store and be greeted by name, thanks to a database of faces and facial recognition software.  Perhaps the greeter will be a robot replacing the infamous elderly WalMart employees at the door.   The greeter will ask what we want for dinner or what we are shopping for, and even make suggestions based upon our previous purchase history of food and menu items, or our most recent online searches on Amazon.

Mobile phone companies are getting into the tracking game.  Verizon has tried it, and NTT Docomo launched its tracking software in May, 2016 (that link, if you click on it, has a tracking code embedded as well!).

Potentially even more disturbing uses exist.   Perhaps a store will match our face and identity with our history of unpaid parking tickets.  And some big data algorithm will identify that people with unpaid parking tickets who have few Facebook friends but are looking to buy camouflage clothes are at high potential for shoplifting.

Many private buildings and stores also use video surveillance.  These private videos were essential to capturing the Boston marathon bomber.   But how do corporations use their troves of video data?   Are they marrying facial recognition databases, online search/shopping data and video so they know and track who is on premise?  Certainly such data is useful in solving theft and other crimes, but how else might corporations use it?   It is possible that the whereabouts of individual human beings might be constantly tracked in the future, as soon as they leave their private homes.

Government Tracking and Corruption

Edward Snowden revealed new information about United States Federal Government tracking of data including a database of cell phone call data (although not, as far as we know, recording of domestic calls themselves).   We also know local and federal law enforcement has used “stingray” devices to simulate cell sites thereby capturing the identities of all cell phones in a geographical area.   Many jurisdictions have extensively deployed video surveillance cameras as well as dashboard cameras and now body-worn video.

Furthermore some police departments are monitoring social media including twitter, Instagram and Facebook.  Much of this “monitoring” is really for criminal investigation.  Many crooks are notoriously vain and stupid, posting their hauls from home burglary on Facebook or fencing the goods on Craigslist.  Unfortunately domestic violence threats and threats toward teachers and schools are also often found on social media.

No police department, in my extensive personal experience, is building a giant database of facial images and personal information for tracking and spying on citizens.  Certainly such databases exist for people who have been booked into jail, and facial recognition apps exist for use by law enforcement, based upon mug shot databases.  But collection of information about individual law-abiding citizens is, I think, rare.

And this brings me full circle back to Americans’ Number 1 fear:  government corruption.

Again, in my personal experience, corruption simply does not exist in the work of the average government employee.  On the West Coast, at least, police officers don’t accept $20 bills when you hand over your driver’s license after being caught speeding, and building plans officials don’t expect cash to expedite a permit or overlook certain violations of the building code.   There certainly are individual cases of corruption such as one which recently occurred in Utah.

Politicians – elected officials – get in trouble all the time, to the point where Virginia and Illinois both seem to expect corruption from their Governors.

And, indeed, perhaps this is why Americans fear Government Corruption.   It is not the cop they meet on the street, or the building inspector, or the DMV license examiner.  It is the Governor, the assemblymen, who are on the take.   It is Hillary Clinton, who kept her State Department email on a server in the basement of her home, or Donald Trump, who lies publicly about Muslims rejoicing after 9/11, yet wins elections.

Perhaps government corruption should be our number 1 fear.

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Filed under corruption, cybersecurity, disaster, fear, government

Handicapping the States and FirstNet

What decision will State Governors make?

What decision will State Governors make?

Why would the governor of a State refuse an offer from the Federal government to build a statewide wireless network supporting public safety responders?  Cities, counties and states have invested hundreds of millions of dollars to build their own two-way radio networks to dispatch firefighters, paramedics, law enforcement officers, transportation, transit, public utilities and other responders.  Now the Federal government plans to deploy a nationwide cellular network for such responders, called FirstNet, so their smart phones, mobile computers and other devices have connectivity.

Yet some Governor’s may “opt out” of allowing such a network to be built in their states.  In this blog post I advance some of my theories as to why that might happen, and the chances of a State’s success in building its own cellular network.   Read the entire post here.

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Filed under FirstNet, wireless